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At Wah Shop (“we,” “us,” or “our”), operating through petsalontoolsshop.com, we are committed to protecting the privacy of professional groomers and pet owners who use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases of our premium grooming supplies.

1. Information We Collect

To provide our professional grooming customers with seamless service, we collect:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details when you place orders for grooming equipment, apparel, or supplies.
  • Business Information: For salon professionals, we may collect business name, tax identification numbers, and purchase order information.
  • Transaction Data: Details about purchases of clippers, dryers, cages, and other grooming tools, including payment method (Visa, MasterCard, JCB, PayPal).
  • Technical Data: IP address, browser type, device information, and browsing behavior on our pet grooming supply pages.
  • Communication Data: Records of customer service inquiries about products like anti-fatigue mats, coat care items, or shipping questions.

2. How We Use Your Information

We use your data to enhance your experience as a grooming professional or pet owner:

  • Process orders for grooming tools and supplies efficiently
  • Provide international shipping services (excluding certain Asian and remote areas)
  • Offer business-friendly features like order tracking and expense documentation
  • Improve our product offerings based on purchase patterns of combs, de-shedders, and other equipment
  • Send service-related communications about your purchases of dryers or colognes
  • Prevent fraud in transactions involving high-value grooming equipment
  • Comply with legal obligations regarding the sale of professional grooming products

3. Data Sharing and Disclosure

We respect the professional nature of your grooming business and limit data sharing:

  • Payment Processors: We share necessary transaction details with Visa, MasterCard, JCB, and PayPal to complete your purchases of grooming supplies.
  • Shipping Providers: Address information is shared with carriers to deliver your orders of aprons, bands, or cages worldwide (where available).
  • Service Providers: Trusted partners who assist with website operations, marketing, and analytics for our pet grooming business.
  • Legal Requirements: When required by law regarding the sale of professional grooming equipment and supplies.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve grooming professionals globally (excluding some regions), your data may be transferred to and processed in countries outside your own. We implement appropriate safeguards for these transfers in compliance with applicable laws.

5. Data Storage and Security

We implement robust security measures suitable for a professional grooming supply business:

  • 256-bit SSL encryption for all transactions involving grooming equipment purchases
  • PCI-DSS compliant payment processing for credit card transactions
  • Secure storage systems with limited access to customer data
  • Regular security audits of our systems

While we protect your data, no internet transmission is 100% secure. We recommend grooming professionals use strong passwords and monitor their account activity.

6. Your Rights

Professional customers have rights regarding their data:

  • Access: Request details of personal data we hold about your grooming supply purchases
  • Correction: Update inaccurate information in your account
  • Deletion: Request removal of personal data, subject to legal requirements
  • Objection: Opt-out of certain data processing activities
  • Portability: Receive your data in a structured format

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies to enhance the experience for grooming professionals:

  • Essential Cookies: Necessary for processing orders of clippers, dryers, and other tools
  • Performance Cookies: Help us improve our website for grooming supply searches
  • Functionality Cookies: Remember preferences like currency for international customers
  • Marketing Cookies: Show relevant offers for products like anti-fatigue mats or conditioners

You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this policy to reflect changes in our grooming supply business practices. Significant changes will be communicated to professional customers through email or website notices.

9. Contact Us

For questions about this Privacy Policy or our handling of grooming professional data:

Wah Shop
736 Sicard Street Southeast
Washington, US 20003
Email: [email protected]